Known by her colleagues and friends as a born producer and organizer, Mimi’s media and technology consulting grew from a combination of formal education and ‘trial-by-fire’ practical experience. She likes to say that she was raised in suburban Connecticut by an artist mother and salesman father but became a New Yorker at heart. She has a strong ability to relate with both creative and pragmatic situations making it possible for her to bridge the gap between technical folks and the rest of us.
After a short stint working in special events for the World Cup USA 94 National Organizing Committee Los Angeles, Mimi settled in New York City where she enhanced her event management skills at the 92nd Street Y and dove into film, media and marketing working on independent projects such as the theatrical puppet production of La Pulcina and the interactive game, The Ripper as well as a few others. She even tried out the marketing and advertising world at Faith Popcorn’s Brain Reserve. If you don’t remember who she is, she coined the term Cocooning at the dawn of the internet service economy in the mid-90’s.
This eclectic experience brought her to an interesting gig as Studio Manager at Gruber Photographers, Inc., a high-end wedding and special event photography studio. During her five years with Gruber Photographers, she was able to establish billing and contract management procedures that allowed the business to standardize rates and contracts with both clients and photographers. With this new financial infrastructure in place, Gruber Photographers was able to hire more employees, increase sales volume and provide higher production value. Years later when Mimi called up the studio to hire a photographer for her own wedding, she discovered that most of the processes she had established were still in place.
Looking ahead to the future, she decided to enroll in the New School’s, School for Public Engagement and graduated with a M.A. in Media Studies. While completing her studies, Mimi worked with Change for Kids as Director of Business Operations where she honed her skills in financial management developing a legacy financial tracking system for expenses, donations and investments. After graduation, while building her own small consulting business she worked with ASD Labs, inc., a small WordPress shop, as an Interactive Producer.
After awhile, Mimi relocated to Boston, MA and through some great networking she connected with Database Designs, a well-known local non-profit technology consulting company. Mimi joined DBDES as a Web Project Manager working mostly with Drupal and WordPress platforms, which eventually morphed into CRM Practice Manager and Nonprofit Technology Consultant working with clients to implement CRM’s like Salesforce and CiviCRM. In these dual roles, Mimi has worked with nonprofit clients on projects ranging from gathering requirements for Performance Management systems to a consumer intake helpline that supported the Universal Health Care law implementation here in the Commonwealth to generalized donation management along with helping to architect a helpline for substance abuse information. Most of the systems are implemented using the Salesforce.com Nonprofit Starter Pack platform. Mimi was usually the first person to meet with a client, assess the needs or study an RFP, then carry through the business development aspect by creating the proposals and/or statements of work and defining the timeline and budget needs. Finally, she would manage the project though the implementation process by translating the business analysis into a plan the developers could follow and carry out. Many of these projects involved moving from other platforms such as CiviCRM, DonorPerfect, Filemaker, Microsoft Access, ETO by Social Solutions, Excel or Sage to Salesforce.
Last year, Database Designs was sold and Mimi was offered an opportunity to join ROI Solutions, Inc, a Data Warehouse designed to house large data sets for National non-profits. As a Technical Account Manager, Mimi enjoys the opportunity of continuing to work in the non-profit space as the interface between the client and the technical folks on the ROI staff.
She continues to provide pro bono consulting time, build WordPress websites and edit videos for friends and a few small non-profits as well.